"Once bitten, twice shy"
had a conversation with a prospective client, with
whom I talked at length, about his experiences of using an
online transcription company. Frankly it made my blood boil.
at Audiosec Limited we know we are in competition with other
transcription companies advertising on the Internet. In some
ways it’s a mine field out there; how do you know that
what you are reading online is the truth in the real world?
The answer is, you can’t always know for sure.
is for this reason that I am so very careful about who works
as part of our team. I receive applications regularly from
people who ‘have a fast typing speed’ and ‘have done
some audio typing in my job’. Typing speed is great but
having real experience of transcribing complicated
speech-data is something completely different.
The chap I was talking to had used an online service. Their price included a discount for student transcription which meant this chap thought it wasn’t a bad deal. It worked out at about 90p per audio minute. He went for it and got bitten, badly. The transcriptionist didn’t really understand how to transcribe verbatim and despite several patient attempts by the client to get her to understand his requirement, her attitude became arrogant and uncooperative. Her version of verbatim didn’t make any sense at all and several attempts at explaining himself left him feeling his work would never result in anything on paper that would be of any use, other than to start a bonfire with at the end of the day.
wish I could vet all the companies on the Internet for you,
get rid of the businesses out there who purport to produce
verbatim interview transcripts, and that clients would walk
away delighted with a discount service that produced quality
work. It does happen, but rarely.
are NOT the most expensive service on the Internet, I do try
to be flexible with clients whose budgets are tight, but I
won’t pay a meagre fee to my team because they really are
the crème de la crème of transcribers available to you. If
you find a better quote please read here first.
Hand on my heart, you won’t get bitten here, other than
with the bug to come back for more and more help from us
with all your future projects.
WILL find companies who are cheaper than us, it’s
inevitable in life if you shop around you will get a
bargain, and you WILL certainly find companies charging a
lot more than us. Our prices are fair not exorbitant. Our
quality is superb. Our commitment to quality assured.
with as much emphasis as I can put in words on a website,
don’t get bitten by a dog that barks sweetly but ends up
biting you badly. Choose someone who can provide you with
references from clients who have had interviews transcribed
brilliantly. Don’t take a website owner’s word for it
– check them out thoroughly first; we welcome it!
of DeeWP Transcription Services (www.deewp.co.uk)
Director of Audiosec Limited (www.audiosec.co.uk)
You can read a few of our references by following this link. Please feel free to contact us if you’ve been bitten and are a bit nervous of trusting another transcription company. We will change your mind about the service that is available on the Internet.